Shipping Policy

Thank you for shopping at "Crony Pet Store". This Shipment Policy outlines our shipping guidelines and procedures. By placing an order with us, you agree to the terms below.

1. Processing Time

Orders are typically processed within [X] business days (Monday through Friday, excluding holidays) after payment has been confirmed. Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Methods and Costs

We offer the following shipping methods within Kolkata, India

• Standard Shipping: Estimated delivery within 4 business days.
• Expedited Shipping: Estimated delivery within 4 business days.

Shipping costs vary based on the weight of the package, destination, and selected shipping method. The exact shipping cost for your order will be calculated and displayed at checkout.

3. Shipping Restrictions

We currently ship to addresses within Kolkata & Surrounding areas . We do not ship to PO boxes or APO/FPO addresses.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or massage. You can track your package using our website.

5. Delivery Issues

If you experience any issues with the delivery of your order, such as delayed delivery or a lost package, please contact us immediately at +91 8777484832 or +91 8820860942 in this phone numbers. We will work with the carrier to resolve the issue as quickly as possible.

6. Shipment Damages

We take great care in packaging your order to ensure it arrives in excellent condition. However, if your order arrives damaged, please contact us within 1 days of delivery. We may request photos of the damaged package and its contents to assist with a claim against the carrier.

7. Order Cancellation

If you wish to cancel your order, please contact us as soon as possible. Orders cannot be canceled once they have been shipped. For more information on cancellations, please refer to our Refund Policy.

8. Changes to This Shipment Policy

We reserve the right to update or modify this Shipment Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about our Shipment Policy, please contact us at: 

Crony Pet Store

Rajarhat, Kolkata 700135

Ph. No- +91 8820860942